Shipping Policy
At Elevirio, we are committed to delivering your order promptly and safely. Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email, followed by tracking details once your order has been dispatched.
Delivery times may vary slightly depending on product availability and fulfilment location.
Domestic Shipping (Australia)
We offer standard and express shipping options across Australia. Estimated delivery times are as follows:
- Standard Shipping: 7–14 business days
- Express Shipping: 5–10 business days
Shipping rates are calculated at checkout based on your location and selected shipping method.
International Shipping
We currently ship to selected international destinations.
Estimated delivery times range between 10–21 business days, depending on location.
Please note that customs duties, taxes, and import fees may apply and are the responsibility of the customer.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this to monitor your delivery status. If you experience any issues with tracking, our Care Team is here to assist.
Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact our Care Team at care@elevirio.com.au and we will investigate promptly.
Last updated: April 2026